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603. Online conduct of public business and provision of forms
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Doing business with the City online is encouraged. Online instructions must be useable and consistent with other City sources. |
a. Online information and instructions provided for the conduct of public business and for interaction with the City must be readily usable by the general public and must be consistent with other official sources of the same information and instructions.
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Where possible, the City's forms will be online for printing out. Also where possible, forms can be completed and filed and payment can be made, all online. |
b. Where feasible, City forms shall be available online and shall be in an acceptable digital file format that can be printed out to substantially resemble their regularly used physical counterparts. A secure means for online completion and submission of forms shall be provided where appropriate and feasible; such process shall also include a means for the electronic payment of charges or fees where appropriate and feasible.